Complaints Handling Procedure
Complaints Handling Procedure
This policy effectively outlines the clear and fair process your business has adopted to ensure the effective handling of a client complaint.

You must have your own internal complaints handling procedures and comply with rules (set out in the DISP chapter of the FCA Handbook which sets out timescales for which responses to complaints must be given to customers.
https://www.handbook.fca.org.uk/handbook/DISP/1/3.html)
Discounted member price: 0.00
60.00 (ex. VAT)
You could save: 100.0%